Wednesday, 11 September 2013

E Car insurance

Quick warning about E Car insurance, today I got an email at 14.59 saying my insurance policy was going to be cancelled at 15.00, i rang them having previously been told by them on the phone that everything was in place and a drone repeatedly read a statement saying I had failed to action removing a second driver, this is because they previously told me on the phone they would do it, incompetent ass holes, now ive got to scrabble round with 1 minutes notice to replace my insurance, avoid them like the plague!
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5 comments:

  1. James Brewerton11 September 2013 at 15:39

    bummer hope you get it sorted, I guess that means you have sorted a car now then

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  2. styx11 September 2013 at 16:11

    Maybe they should change their name to A Car Insurance....of course stands for something else.

    Of course I find the whole insurance game a huge scam....car, house, etc...they never want to pay out, they make it hard to do a claim, but they want your money early or on time, they invest your money to make money, they change the rules and can trade your policy off like a bubble gum card...pyramid scheme if I heard one before...I'd rather just put that money into a bank account that can't be drawn upon unless you file a special request with the bank...

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  3. Sean11 September 2013 at 16:58

    Bummer, I hope you get it sorted out. I had a similar case of talking to a live person to clarify something for health insurance. It turns out that person was completely wrong and insurance did not pay. A little irritating when you base your decision off of what an actual person told you.

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  4. GaryA11 September 2013 at 23:09

    I've just had the opposite experience with house insurance. AXA can only be contacted via the net (unless they want something from you then they give you a premium rate number), but they still cocked up my cancellation and threatened to cancel my policy if i didn't pay them within 48 hours. The fact that I'd been trying to tell them I didn't want to renew with them for the past fortnight is obviously irrelevant!

    That's with a purely online company, so I'd recommend people avoid these clowns too.

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  5. Tristan M12 September 2013 at 02:28

    Most insurance companies should have a level of customer relations like an ombudsman or something. I cannot believe that 1 minute is enough notice to let you know they are cancelling your service. I would call them up, speak to a supervisor and demand satisfaction. If they refuse ask to be connected to the office of the ombudsman - if they don't have one they are definitely flakey.

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